Question 1

How do I find my ring size?

Accepted Answer

Measure the inner diameter of a ring you already wear, or visit a local jeweller for a sizing band. If a ring arrives in the wrong size, we will resize or exchange it free within 30 days.

Question 2

What is moissanite, and how does it compare to diamond?

Accepted Answer

Moissanite is a silicon carbide gemstone with exceptional brilliance and fire — it refracts more light than diamond and registers 9.25 on the Mohs hardness scale, making it ideal for everyday wear. Every divinità stone is lab-created, conflict-free, and hand-set.

Question 3

Is your jade natural?

Accepted Answer

Yes. We use untreated, natural jade selected for depth of colour and translucency. Each piece is cut and polished by hand, so tone and veining vary slightly from stone to stone — part of its character.

Question 4

What metal do you use?

Accepted Answer

All divinità settings are solid sterling silver (925), hand-finished and rhodium-protected to resist tarnish. We do not use plated base metals.

Question 5

Do you ship worldwide, and what does shipping cost?

Accepted Answer

We ship worldwide, and shipping is free on every order. Each piece leaves the atelier in protective, gift-ready packaging with tracking.

Question 6

What is your returns policy?

Accepted Answer

Unworn pieces can be returned within 30 days of delivery for a full refund. Return shipping is free — simply contact support@divinita.shop and we'll arrange it.

Question 7

How do I care for moissanite, jade, and silver jewelry?

Accepted Answer

Wipe pieces with a soft dry cloth after wear, keep them away from perfume, chlorine, and household cleaners, and store them separately in the pouch provided. Warm water with a drop of mild soap restores brilliance to moissanite.

Rings

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